Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo app always shows Add Device

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RELewis
Aspirant
Aspirant

I had to replace the camera batteries and then resync the cameras using the Arlo app.  Both cameras appear to sync based on the instructions but when i click finish the arlo app just displays Add Device.

 

I have unplugged the base station, waited about 5 minutes and then plugged it back in.  Resynced both cameras again with same results.

 

Any assistance would greatly be appreciated.

 

Thanks,

Richard

VMB3000 base station with version 2.3.3

1 REPLY 1
jguerdat
Guru Guru
Guru

First, always verify with a browser, too. I'll guess the app is having an issue so try uninstalling and reinstalling it. If still an issue, what does a browser do?  Also, what LEDs are lit on the base and what colors?