Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Won’t Sync. Worked till evening when it went offline. Tried replacing battery and reset.

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DaddioMon
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One of my Arlo cameras stopped working yesterday. It was working up until the evening when it went offline. Thinking it was the batteries, I replaced them but it still wouldn’t sync. I removed it from the app, trying to reset it but there’s no response from the camera other than an initial flash of the blue LED.

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JessicaP
Arlo Employee Retired

Hi DaddioMon,

 

Make sure that you don't hold the Sync button but just press the sync button from the Base Station. You can read here to learn how to troubleshoot: My Arlo camera will not sync with my SmartHub or base station; how can I troubleshoot it?