Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Won’t Sync. Worked till evening when it went offline. Tried replacing battery and reset.

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  • ‎2020-05-28 08:18 AM
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DaddioMon
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‎2020-05-28 08:18 AM

One of my Arlo cameras stopped working yesterday. It was working up until the evening when it went offline. Thinking it was the batteries, I replaced them but it still wouldn’t sync. I removed it from the app, trying to reset it but there’s no response from the camera other than an initial flash of the blue LED.

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JessicaP
Arlo Employee Retired
‎2020-05-29 02:11 PM

Hi DaddioMon,

 

Make sure that you don't hold the Sync button but just press the sync button from the Base Station. You can read here to learn how to troubleshoot: My Arlo camera will not sync with my SmartHub or base station; how can I troubleshoot it?

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