Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Wireless Camera

Reply
Discussion stats
  • 1 Reply
  • 300 Views
  • 0 Likes
  • 2 In Conversation
liana
Follower
Follower

Cameras showing and recording in pink/red.  How can this be fixed? How do I contact customer service?

 

1 REPLY 1
jguerdat
Guru Guru
Guru

Many other threads here on the same topic with the same solutions. Open and close the battery door to reset the camera. It's the IR filter getting stuck. If this doesn't fix it or if it happens again, open a case with support:

 

https://www.arlo.com/en-us/support/contact.aspx