Arlo Wire Free Camera Not Updating Firmware

[mikegg]

just purchased a wireless system.....was easy to install but when I was asked to update the firmware one of the cameras did not update......after several attempts still no success.....message indicates 'upgrade failed--camera update timed out'...... need some help to figure this out please 

[TomMac]

Pull batteries and then replace ( watch for correct placement )

attempt update again, sometimes it will occur over night.

++ do not pull batteries while update is occuring ++

[mikegg]

Pulling the batteries DID NOT help just like the last 3 times I tried it......so they were returned to the store........now I have an other set and the base doesn’t want to do a firmware upgrade........

[jguerdat]

Or you have a local problem, such as slow Internet speeds. What are they as measured by speedtest.net? If slow, you can take the system to a friend's house that has faster speeds and update there.