Arlo VMB3000 - Base station offline

[Wojczar]

I can't get access  to  my base station.  When I log -in from my home network or   any  other networks I see only information:  Your base station is  offline.   I did not change any settings , internet LED is solid green, power is on,  camera  led is solid green,   DHCP is enabled on my router.  It happend today, before I had the access without any problems. 

[jguerdat]

You can try turning off your modem, router and base and then turn them back on in that order, letting each initialize before starting the next. I don't think that will help but maybe, just maybe.

Have you tried both the app and a computer browser?

[Wojczar · Accepted solution]

I turned off base station and router but it didn’t help. I have contacted Netgear support and I was advised to remove only base station via application, add it again and synchronize cameras. It worked and I have access to all cameras