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Com on Netgear, where's the support for Arlo on the R7000? It has been promised since February..... Is it coming? If not, just let us know!
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They have posted that the R7000 will no longer be a supported device for Arlo. If you really want it, I have the last beta available for you to download but then you'll have very old firmware for both the router as well as Arlo with no chance to update.
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OK, cheers for that I must have missed that post then. I am already running the old firmware, so am ok for now, but don't like the fact that it's an old beta.... is there a router that officially supports the router do you know?
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That really sucks... I only bought it as it supported Arlo to reduce the footprint an connections in my office..... very disappointed with that Netgear!!
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incarvr6, ShockwavePyro
Please contact the Arlo Support Team. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.
JamesC
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May I ask what you expect support will advise? If there are no plans to release a firmware update for the R7000 to provide Arlo support, they're just going to say reinstall the Arlo hub aren't they? but this does not alter the fact that I spent £130 on this router ONLY because it advertised that it supported Arlo.
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Well believe it or not, I wrote to complain because I bought a camera when I found out that the R7000 could support it and now I could not use the camera anymore and Netgear sent me a base station. And right away! I have never seen a company so customer oriented in my life before. Big thanks and big bravo!
jguerdat wrote:They have posted that the R7000 will no longer be a supported device for Arlo. If you really want it, I have the last beta available for you to download but then you'll have very old firmware for both the router as well as Arlo with no chance to update.
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Now issue is with same channel on base and router, which makes similar experience as when arlo whas supported on router. No settings available for that yet. 😞
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I too have the same problem, have bought two arlo stand alone camera's and have another one on the way. Is there a possiblity of obtaining a basestation as I need to update my R7000 due to security issues.
Regards,
Graham
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grahamsims,
Please contact the Arlo Support Team. You will find several options for contacting support in the provided link.
JamesC
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I am very pleased to say that I too have recieved a basestion free of charge. I can not recommend Netgear highly enough for this. Very pleased.
Regards,
Graham
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