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Arlo Subscription Fake Cancellation Process

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gomedko1
Follower
Follower

I have been trying to cancel arlo subscription for the past two months but to no avail. I get confirmation that subscription has been cancelled but continue to get charged. When I log in to the account, it still shows active. Is this a trick arlo does to keep siphoning people's money? Customer service almost impossible to get in touch with.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @gomedko1 

 

Can you PM me with your email address and I will have the team reach out to you as soon as possible to look in to this. 

 

Thank you