Arlo Pro 3 System

[LarrySchwartz]

I appear to have duplicate subscription for Plus Unlimited.  I'm getting billed for $8.00 and for $19.99 each month.  I need to confirm these are duplicates and cancel the more expensive one. Hopefully, I can get a credit for the months I paid for both.

[LarrySchwartz]

I'm trying to get phone support, but have been hearing "a representative will be with you shortly" for 52 minutes so far.

[LarrySchwartz]

I'm seriously considering trashing the Arlo system.  The customer service is abysmal.

[BrookeN]

I would be more than happy to help you. Can you please dm me a callback number as well as a good time to call. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.