Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Original Cameras Disconnecting

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pnickel01
Aspirant
Aspirant

I have 8 cameras, 2 all of a sudden started disconnecting. They will work for a coup,le of days then disconnect....New batteries, good wireless signals reset multiple times.... firmware 1.3..314. I’ve removed them and reinstalled them twice...... out of clues. Any ideas?

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pnickel01
Aspirant
Aspirant

FYI..I’ve had these for almost 3 years without a problem..seems to have coninsided with new firmware update.

ShayneS
Arlo Moderator
Arlo Moderator

pnickel01,

 

It sounds like there may be some interference occurring. Are you aware of any new devices around the home/area? Did you relocate the base station or router recently? Can you move the trouble cameras inside closer to the base station and test again.