Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Original Cameras Disconnecting

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  • ‎2018-11-03 05:18 PM
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pnickel01
Aspirant
Aspirant
‎2018-11-03 05:18 PM

I have 8 cameras, 2 all of a sudden started disconnecting. They will work for a coup,le of days then disconnect....New batteries, good wireless signals reset multiple times.... firmware 1.3..314. I’ve removed them and reinstalled them twice...... out of clues. Any ideas?

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pnickel01
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‎2018-11-03 05:20 PM

FYI..I’ve had these for almost 3 years without a problem..seems to have coninsided with new firmware update.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2018-11-06 01:56 PM

pnickel01,

 

It sounds like there may be some interference occurring. Are you aware of any new devices around the home/area? Did you relocate the base station or router recently? Can you move the trouble cameras inside closer to the base station and test again. 

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  • 2 Replies
  • ‎2018-11-03 05:18 PM
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