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Arlo Library, cannot delete on iPad

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Jewel
Aspirant
Aspirant

The last week I cannot delete images rom the library. I can delete from my iPhone, but any recordings on my ooption, only share, save etc. how can I return to being able to delete them.

thanks

5 REPLIES 5
Jewel
Aspirant
Aspirant

That’s iPad,  ooption

jguerdat
Guru Guru
Guru

Try restarting the iPad and reinstalling the app.

JamesC
Community Manager
Community Manager

Jewel,

 

Is the iPad logged in using a shared account (via Grant Access) or the primary account?

 

JamesC

Jewel
Aspirant
Aspirant

Shared with my iPhone and husbands phone, it worked fine until this week.

Jewel
Aspirant
Aspirant

thanks will try that now.