Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Cameras Constantly Going Offline. Removed battery and tried resetting camera.

Reply
Discussion stats
  • 1 Reply
  • 438 Views
  • 0 Likes
  • 2 In Conversation
Dougie360
Aspirant
Aspirant

My system has been running great for years, only issue had been having to replace batteries in active cameras in 3-4 months.  But lately, my H7 cameras are constantly going offline.  I've taken batteries out, reset the cameras and nothing.  Totally unusable now.    this is the VMB3010r2 base station (1.12.2.18_950_445c68d) with 4 H7 basic arlo cameras (1.4.293).  Restarting the app, sometimes all 4 will show available, sometimes only 3 with one offline.  Then when I try to live view one, then it goes offline.  Sometimes it will record, sometimes it stays offline.      I upgraded my Wifi to a NetGear Orbi Wifi 6 Mesh a year ago and get 450mbs up, so have the bandwidth.   Are the cameras just shot?  Or is it the base station?   Its all pretty useless now.

1 REPLY 1
jguerdat
Guru Guru
Guru

Try moving the base away from the router (or satellite). This can be an issue of WiFi interference.