Arlo Camera stolen, proof: still registered in the App

[Hänsle]

Last night I saw that the Arlo Camera of my parents in law is no further mounted. It is still registered in the login, but it says batteries might need replacement (or so). Looking at the place where the camera should be its gone. As I have the serial number the question now is whether thies Camera has been returned for repair or even activated additionally (unallowed) at a new place. Can someone help me on that ?

[ShayneS]

Hello Arlo Customer,
 

Thank you for contacting Arlo Customer Service and Support. You have reached the support team for customers outside of Europe.
To comply with the GDPR and other relevant Data Privacy regulations, our customer databases are independent from each other. Unfortunately, we are unable to assist you today.
Please refer to the information below to contact the respective support team for your country or region.

https://www.arlo.com/en_eu/support/contact-support