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I know some of you are having issues with connectivity, just like I'm having. I may have stumbled on something of a fix by accident. By deleting all your current clips from the camera's all at once, using the library button, instead deleting clips from each camera individually, seems to cause a problem and the way I got it fixed the last two days, was to go into the trash files and restore a clip to each camera and then for whatever reason, the base station seems to find the camera's again.
Let me know if this helps or not or if you have trouble understanding my explantion.
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woseyjales,
Thank you for posting this information as it may help other community members experiencing a similar issue.
Your contribution is appreciated!
JamesC
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- I reinstalled through android app and everything worked for 1 day. Now all cameras are offline. Ark has a bad release and should reverse the upgrade for all
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momac99,
Do you see the same behavior when viewing cameras through the web client or do you only experience this when using the Android app?
JamesC
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There's no information as to what the issue is here. A guess, though:
1) Remove all cameras from Settings, My Devices
2) Use the Add Device button on the Cameras tab and resync your cameras
Tell us more if this doesn't work or isn't the issue.
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Worst case, you may need to reset the base and start fresh but first things first.
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