Arlo|Smart Home Security|Wireless HD Security Cameras

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MPL23
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Follower

The video is black at night, night vision is turned on.

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Streak2
Master Master
Master

Remove the battery from the camera, wait a second or two and then replace it. See if that works.

jmrva
Aspirant
Aspirant

I have the same problem with one of my 4 cameras.  Recordings are fine with this one camera during the day, but all black with audio at night.  I have tried this suggestion of removing the battery for a minute and then putting it back in, with no luck.  Anyone have any other suggestions?

jmrva
Aspirant
Aspirant

I'm hoping that I just solved the problem.  In comparing device settings between the problem camera and the others, the brightness setting was set lower (25%) than the others that were set at 50%.  I bumped the problem camera to 50% and then tested and had night vision again in live view.  Fingers crossed that the problem was that simple.