Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Base station offline

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Tootsaroo
Aspirant
Aspirant
I have had the system with 7 cameras for 2 1/2 years. The last several months all cameras are up and working, batteries 100%. Then 3 weeks later , get “base station offline” all cameras go offline, yet all 3 green lights are on monitor(power, internet and cameras). This has happened 3 times now and I have no idea what is going on. They are in my elderly parents house so I can make sure okay, and I live several hours away. Help
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jguerdat
Guru Guru
Guru

I tend to think this is a display issue, not real, especially since the base LEDs are all green. Have you tried both  the app and a browser when this happens? I occasionally see the same thing but waiting for a minute or logging out and back in clears the issue.

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jguerdat
Guru Guru
Guru

I tend to think this is a display issue, not real, especially since the base LEDs are all green. Have you tried both  the app and a browser when this happens? I occasionally see the same thing but waiting for a minute or logging out and back in clears the issue.