Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo Base Station cannot find device

Reply
Discussion stats
  • 1 Reply
  • ‎2018-11-02 09:43 AM
  • 783 Views
  • 0 Likes
  • 2 In Conversation
bwkelly
Follower
Follower
‎2018-11-02 09:43 AM

Arlo Base Station VMB3500 - 1.12.0.0_27065 - 25th October 2018

 

we have two solid green lights but app cannot find device. rebooted several times.  any suggestions?

Labels:
0 Likes
Reply
Message 1 of 2
783
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-11-02 11:08 AM

Is the setup device using the same network as the base? 

0 Likes
Reply
Message 2 of 2
778
Related Labels
Discussion stats
  • 1 Reply
  • ‎2018-11-02 09:43 AM
  • 784 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.