Arlo Base Station Firmware won't Update-doesn't have a battery!

[jtengelson]

Notification says Arlo Base Station firmware needs an update, but battery level is too low. Problem is this Arlo Base Station does not have a battery, it is AC powered.

[ShayneS]

Hi @jtengelson 

Can you provide a screenshot of this messaging?

[youngster]

I have the error too

 

[youngster]

 

[ShayneS]

@youngster 

Which camera is this message displaying for?

[anon007]

I get same message when looking Arlo Base (VMB4500r2) device info -> Firmware. Cameras ( Pro 2) don't have any firmware updates waiting, nor the message.

[Lotusnick]

Has there been an updates on the above issue?

I get the same error when trying to update my VMB4000r3 base station.

[ShayneS]

@Lotusnick 

Can you provide a screenshot as well? 

Thanks 

[Kshill2000]

I'm having the same problem with my VMB4000 base station. 

Unable to update firmware due to "low battery" on a device that's plugged in to a wall socket. 

This makes no sense.  What's going on here?

[Lotusnick]

 

[Lotusnick]

I had some issues with sone cameras and had to reset and speak to the helpline. I was told to ignore the message as they could see my hub was on the latest software.