Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Base Sation not discoverable by HomeKit (Model #VMB4540)

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russmathis
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My Arlo Base Station is no longer discoverable by the HomeKit.  It was added to my previous Apple Home Kit but I had to restart that process due to issues with Apple.  Now, starting a new homekit, the Base Station is not detected.  I have seen in some previous forums online that Arlo needs to send me a new "token" to allow my base station to become discoverable again.   Any assistance will be much appreciated..

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?