Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2023-01-22 05:17 PM
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206Murk
Aspirant
Aspirant
‎2023-01-22 05:17 PM

I’m having trouble getting my arlo app to trust my new phone. It keeps failing without providing a detailed error message except for it cannot trust my device. Any help would be great!! Thanks

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JamesC
Community Manager
Community Manager
‎2023-01-23 09:56 AM

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here were successfully: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

 

JamesC

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206Murk
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‎2023-01-23 10:41 AM

Thanks that worked! 

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