Arlo|Smart Home Security|Wireless HD Security Cameras
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Ashley_14
Aspirant
Aspirant
I recently got a new phone and now the videos in the library section will not work it’s just a picture but it will play for the 10 seconds. It is still playing video on my husband’s phone but not mine.
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Ashley_14
Aspirant
Aspirant
Everything is working properly now thank you

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JamesC
Community Manager
Community Manager

Are you still experiencing this issue after installing the latest version of the mobile app? (2.6.3)

 

JamesC

Ashley_14
Aspirant
Aspirant
Everything is working properly now thank you