Arlo App - Clearly Issues Of Not Working - DOES ARLO EVER REPLY TO THIS FORUM re: an ETA on FIX???

[lolos0707]

Clearly there are issues with the arlo app since their last release, and all of these support conversations, BUT why do I not see any updates from Arlo regarding a fix, or eta of the fix. It is bad enough that I cannot even get to chat with someone, since for some reason, I cannot 'submit' a chat on my phone or laptop...

Cannot access app on Samsung J7 

[jguerdat]

Well, there's always the phone option. 

There's a new Android release out (2.6.4) to try.

[lolos0707]

Gee thanks jguerdat, but i am past 3 months in and not about to waste my time on hold or pay for "support" on a known widespread issue. That just sounds ridiculous. Thanks for the reply

[ShayneS]

What is the issue you are experiencing?

[lolos0707]

Hi, thanks for the reply. The 2.6.4 release from the other day resolved the app issue of kicking my husband out of the app.

[Gendeb]

Yeah. What's the phone number?

[ShayneS]

@Gendeb

I have provided the link for customer support below

Arlo Tech Support