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carib909
Aspirant
Aspirant

I own an Arlo Legacy four camera system. I assume it is just the Arlo Model. The app is version 6.6.6. When I bought this there were no other models. I reset my base station because my cameras were being turned off every day at 5:00pm PST. I never set that up. After the upgrade that changed the way the app works on iPhones, all I did was add back a Custom mode I had before to arm one camera when I am at home.  I really detest that I get a message every time I arm or disarm the cameras, EXCEPT I never got the one at 5:00pm. (I think I disabled that feature) I look at the history and anytime I'm away from home at 5:00pm, the system disarms itself. After the reset, no devices are detectged even after syncing each camera. The app just keeps churning and never finds any devices. The website finds no base station on my PC. What should I do? 

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carib909
Aspirant
Aspirant

I’m going to buy some OTHER cameras too. I’m done with Arli.

BrookeN
Arlo Moderator
Arlo Moderator

Can you send me a dm with the serial number of the basestation that you are trying to add to the account. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.