Arlo|Smart Home Security|Wireless HD Security Cameras

Arllo never synchs....keeps blinking blue

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Leslieyount
Aspirant
Aspirant

One camera is offline.  Has new batteries and I tried unsuccessfully to resin have it.  The blue light on the camera continues to flash blue.  It never synchs......help please

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JamesC
Community Manager
Community Manager

Leslieyount,

 

Consider rebooting your base station (use the power on-off switch on the back) and reboot your camera (open and close the battery compartment door. Allow the base station to come back online with a solid green power and internet LED. Press and release (quick press and release) the sync button on the base station (you should get a blinking green camera sync LED) and then press and release the sync button on your camera.

 

Are you still not able to sync the camera?

 

JamesC