Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

App issues

Reply
Discussion stats
  • 1 Reply
  • ‎2016-10-12 04:13 PM
  • 2090 Views
  • 0 Likes
  • 2 In Conversation
chixranch
Follower
Follower
‎2016-10-12 04:13 PM

When logging into my Arlo App on one of my phones, I am getting a response of" Unfourtunately, Arlo has stopped"  It gives me the option to either "report" or OK.   I cannot access the app at all.  Do I need to reload it?

Labels:
0 Likes
Reply
Message 1 of 2
2,090
1 REPLY 1
TomMac
Guru Guru
Guru
‎2016-10-12 06:29 PM
chixranch wrote:

When logging into my Arlo App on one of my phones, I am getting a response of" Unfourtunately, Arlo has stopped"  It gives me the option to either "report" or OK.   I cannot access the app at all.  Do I need to reload it?

You could go into the phones app listings, pick the Arlo app and then clear the cache then force a stop... Then restart the app.

 

if NG, then I would remove the app and reinstall.

 

Mind that all have had a new update , PC, iOS, and Anroid...you don't mention the device or OS....it may be related to the new SW 

--------------------------------------
Morse is faster than texting!
--------------------------------------
0 Likes
Reply
Message 2 of 2
2,077
Related Labels
Discussion stats
  • 1 Reply
  • ‎2016-10-12 04:13 PM
  • 2091 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.