Arlo|Smart Home Security|Wireless HD Security Cameras

App indicates that basestation is offline

Reply
Discussion stats
  • 3 Replies
  • 2692 Views
  • 0 Likes
  • 3 In Conversation
Sacha1
Aspirant
Aspirant
 
3 REPLIES 3
JamesC
Community Manager
Community Manager

Sacha1,

 

What is the behavior of the internet LED on the base station?

 

Do you see the same error message when viewing from the web client?

 

Consider a reboot of the base station (using the on-off button) and try again.

 

JamesC

Sacha1
Aspirant
Aspirant
Internet LED is steady green. Already did the reboot. No effect. Same error message
jguerdat
Guru Guru
Guru

And when using a browser what happens?