Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

App indicates that basestation is offline

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  • ‎2016-08-03 08:22 AM
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Sacha1
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‎2016-08-03 08:22 AM
 
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JamesC
Community Manager
Community Manager
‎2016-08-04 10:49 AM

Sacha1,

 

What is the behavior of the internet LED on the base station?

 

Do you see the same error message when viewing from the web client?

 

Consider a reboot of the base station (using the on-off button) and try again.

 

JamesC

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Sacha1
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‎2016-08-05 01:06 PM
Internet LED is steady green. Already did the reboot. No effect. Same error message
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jguerdat
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Guru
‎2016-08-07 04:37 PM

And when using a browser what happens?

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