Android App Local Feed Error.

[Papy361]

Hello all,

Does anyone know if this is a known bug with Local Recordings in the Android app?

Since the recent Android app upgrade to version 5.6.2_28827, I’ve been receiving a message that says, "There was an issue loading feed events." A similar issue occurred with an update back in January and was resolved with update 5.4.2.

I’ve verified that port forwarding is set up correctly, and I am able to view recordings by navigating to Devices > Arlo SmartHub > Storage Settings, where today's recordings are visible.

[alex_loo]

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@Papy361 wrote:

Hello all,

Does anyone know if this is a known bug with Local Recordings in the Android app?

Since the recent Android app upgrade to version 5.6.2_28827, I’ve been receiving a message that says, "There was an issue loading feed events." A similar issue occurred with an update back in January and was resolved with update 5.4.2.

I’ve verified that port forwarding is set up correctly, and I am able to view recordings by navigating to Devices > Arlo SmartHub > Storage Settings, where today's recordings are visible.

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android 5.6.1 here.

Feed >> local tab has long been buggy but I do find it essentially fixed now.  Basically IF you are able to see the "local" tab, then it is showing local recordings --- correctly, though slowly.

Having said that, there are still a few minor issues left, yet to be fixed:

• Feed >> "local" tab may not appear on first time.  Often, I need to click somewhere else (say Dashboard), then click Feed again.  Then "local" should likely appear (which is now correct).

Alex

[jguerdat]

I'm still having issues getting local recordings to actually display under Feed. In the hub's settings under Storage Settings today, I also got a notice to try again which actually worked, unlike in Feed. Once I did that Feed also showed them.

[BrookeN]

Are you still seeing this when looking at your feed?

[Papy361]

Hello,

Yes, the problem still exists. I am on version 5.6.3_28831 now and still not seeing local recordings. Instead, I receive the error message: "There was an issue loading feed events." I am able to view todays recording 

Thank you