Amber Power light on base station

[beachgerm]

I have an Xfinity modem/router for Wifi; My wireless telephone service is with AT&T. My apple iphone and computer operate on the Xfinity wifi signal.

When I try to set up the arlo base station, the power light stays amber and the camera light will go to green . The middle light is a dim amber color.

Sometimes when the "on" button is pushed the colors will all go green for about a second and then go dark. Other times the power light will remain amber. 

Is the arlo pro base station not compatible with an Xfinity modem?

Any suggestions?

[jguerdat]

If the LEDs don't operate proper, all bets are off. Once the base has initialized you should have 2 green LEDs - power and Internet. If you don't have that, you can try the reset button for 10-15 seconds and see if the base responds properly. If not, you have a hardware issue. Open a case with support using the Contact Support link at the bottom here or swap the system at the store.