Arlo|Smart Home Security|Wireless HD Security Cameras

All 5 wireless cameras went offline after internet outage and won't come back.

Reply
Discussion stats
  • 1 Reply
  • 61 Views
  • 0 Likes
  • 2 In Conversation
operty
Follower
Follower

I have 6 total cameras and after an internet outage the only camera that came back online was my doorbell camera and it is wired. Took one of the cameras down and tried hard reseting it to see if it would work but nothing. Blue light comes on, chime everything but it can't find it with the app. Anyone else have a fix for this? They're all fully charged btw.

1 REPLY 1
jguerdat
Guru Guru
Guru

A true reset also requires that you remove the camera from your account before you can add it back. You can't add a device that's already in your account.