All 4 of the cameras will not charge

[ChevyGirl96]

I’m not sure which kind of camera I have. All 4 of the cameras will not charge. They will also not detect anything. I have restarted the cameras in the app. Nothing. I have reset the cameras with the button on the bottom. Nothing. I removed one camera from the app and tried to add it back however it does not detect it. It does not give an offline error. Any ideas?

[StephenB]

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@ChevyGirl96 wrote:

I’m not sure which kind of camera I have. 

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But you posted VMC2030 as the model - if that is correct, then you have the Essential Spotlight.

You do need to select the correct camera when using "add device", so I suggest trying again using that model.