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After recent update, battery levels reported by Arlo app doesn't seem to be accurate?

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EOSJOE
Apprentice
Apprentice

I noticed that after a recent update, the battery levels reported by the APP seem to not be as accurate as they were previously.

 

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JessicaP
Arlo Employee Retired

Thanks for clarifying about that. For the battery icon showing on the image you provided is the level between 26-50%. To learn more about the battery icons, see here: What do my Arlo camera's battery level icons and notifications mean?

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JessicaP
Arlo Employee Retired

Hi EOSJOE,

 

Is the battery also showing inaccurately on the web client on your computer?

EOSJOE
Apprentice
Apprentice

Yes, the web client is what I use the most. My initial comment may have been misleading. What seems to have changed since a recent software update is the actual battery percentage as compared with the little bar graph that is displayed.

 

At the moment I have two cameras on which the battery utility is reporting 30% and 31%. But the little bar graph is clearly at the half-way mark indicating 50%.  I admit this is a minor quibble but the bar graph is what I see every time I log in and prior to a recent update the bar graph more closely represented the actual battery remaining percentage.

 

Below are the images I am seeing.

 

Arlo_battery.jpg

JessicaP
Arlo Employee Retired

Thanks for clarifying about that. For the battery icon showing on the image you provided is the level between 26-50%. To learn more about the battery icons, see here: What do my Arlo camera's battery level icons and notifications mean?

EOSJOE
Apprentice
Apprentice

Thank you for that battery icon information. I don't think I had seen that before. I must have always been noticing the level when it got below 25%. It's comforting knowing everything is working. I usually wait until I get notification that the battery needs changing to actually change the battery. I have two cameras that are in very high traffic areas which of course causes the battery level to drop faster than others.