After Downloading New App, I cannot sync one of my cameras

[marsande2]

I didn't realize that one of the cameras was out of charge when I switched to the new app on my Iphone.  After charging the camera, I tried to sync several times but failed.  Can anyone please help me? I have this system for over a year now so outside the free support from Arlo's customer service. Thanks!

[ShayneS]

@marsande2

Have you tried to remove & re-install the Arlo app? 

  What troubleshooting steps have you tried so far? I do not want to suggest anything you may have previously performed.

[marsande2]

Thanks Shayne! It worked. Really appreciate the help! 👍

[ShayneS]

You are welcome, I am glad I could assist you!

Please let me know if you have any further questions & I will be here to help.