Arlo|Smart Home Security|Wireless HD Security Cameras
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Adding a new camera to an existing base station. Pressed sync on Base Station & camera but nothing.

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smdnm
Aspirant
Aspirant

I need to add a wirefree camera to my base station.  I pressed the sync button on the base station, then the button on top of the new camera, but no link was established.

 

If I press the sync button on the base station, will I lose connectivity with existing cameras?  What am I doing wrong.

When I try to add a camera, it says no new camera detected.  Thanks.

3 REPLIES 3
TomMac
Guru Guru
Guru

It should be easy....

Just press the base sync button ( do NOT hold ) quickly ( you should see the led on base flashing ) and then the camera.

slow blue on camera to fast means it worked

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Morse is faster than texting!
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smdnm
Aspirant
Aspirant

I was not logged in as the primary user.  I changed log in and there it was. No info on that issue.  But fixed.  Thanks.

jguerdat
Guru Guru
Guru

A new camera doesn't automatically show for a person that was granted access. The primary must go into that person's settings in Grant Access and add the camera.