Arlo|Smart Home Security|Wireless HD Security Cameras
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Able to reset and change email on account to access the camera system?

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  • ‎2018-09-25 09:19 AM
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rickheel
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‎2018-09-25 09:19 AM

We have a system in place in our warehouse. It was set up by our general manager who we fired. He has the system set up to his personal email to which we have no access. Is there a way to reset everything so I may use my email to access the system? Thanks in advance for any help.

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jguerdat
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‎2018-09-25 10:10 AM

Since he "owns" the account, you can either get him to delete all devices in his account in Settings, My Devices (seems unlikely) or you will have to open a case with support here to do so.

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