Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO just keeps loading...and loading...and loading

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Plzhelp
Luminary
Luminary

Is there a system problem with ARLO this afternoon, or is it just me?

 

When I attempt to log on (via CHROME)...the ARLO screen appears...and the text says " Arlo is loading"... loading...aand it just keeps loading...and loading.

 

I am unable to get to the log- on screen to enter my User ID and Password. 

 

This problem started in the early afternoon. The system was working great this morning.

 

Please advise.

 

 

Thanks!

4 REPLIES 4
DCrusher
Aspirant
Aspirant

something has to be going on with their server or something because I noticed the same problem, it would take for ever to log on. Then sometime it would say you lost connection but I know that hadn't happened because I could log on to my cloud drive on the same network with no problems. So it has to be on their end.  

Plzhelp
Luminary
Luminary

Were you eventually able to log on?

 

Thanks for letting me know you've had the same trouble...

 

If you hear anything on this, please let me know...and I will do the same!

DCrusher
Aspirant
Aspirant

yes I was able to logon but usually take less than 30 seconds was taking anywhere from 2 to 5 minutes then sometime it would say connection lost.    

JamesC
Community Manager
Community Manager

DCrusher,

 

Are you logging in using the web client or the mobile app? Is this occurring on both?

 

Are you still experiencing this behavior?

 

JamesC