Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO BASE STATION OFFLINE!

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NOVAKOVIC
Aspirant
Aspirant

HELLO Everybody,

 

my arlo is the VMB3000 model

i have an issue where it indicates my arlo base station is offshore where as I have all light greens

i have already reboot the station, reset the station; unplug/replug the network cable...

i did also remove the station from the system and re-enrolled it but the problem occured

i have also checked in my intranet setup and the station is well recognized by my intranet network.

 

i am a bit lost on what to do next... if somebody can help

 

thanks a lot

 

 

 

 

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ShayneS
Arlo Moderator
Arlo Moderator

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

NOVAKOVIC
Aspirant
Aspirant
Hello Shayne,
I will try and keep you updated
Thanks à lot