Arlo|Smart Home Security|Wireless HD Security Cameras

3030 offline at night

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jkmail
Apprentice
Apprentice

I am still having trouble with the Arlo 3030 cameras. Only at night when I try to view them they show offline or timeout to long. I can view sometime and then it does this again . I have moved them around , Reset base and removed cameras and put new batteries in and sync cameras again. I have a Arlo Pro camera on this system and that one seems to work ok. It only does this at night....And at night they will go off even if no motion is there..

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JamesC
Community Manager
Community Manager

jkmail,

 

If the camera is timing out or going offline, this could point to poor WiFi signal strength due to interference or range.

 

Do you see the same behavior if you move the camera close to the base station (within a few feet)?

 

JamesC