Arlo|Smart Home Security|Wireless HD Security Cameras
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Ronald_1
Follower
Follower

I replaced the batteries in 4 cameras, 1 camera is live, the other 3 say device is offline. How do I get the 3 cameras live?

4 REPLIES 4
b3ar0fab
Aspirant
Aspirant

I think its the app honestly. Its having trouble connecting to the server today. 

JamesC
Community Manager
Community Manager

Ronald_1,

Try bringing the offline cameras close to base station and resync if necessary. Do you see the same behavior?

JamesC

Gudno
Aspirant
Aspirant
All 4 of my cameras are offline. I tried to resync and all but one started for a couple days. All off again so once again tried to resync and 3 of 4 work again. I have had no issues until just after 1 year passed since purchase.
jguerdat
Guru Guru
Guru
Have you also tried power cycling the base?