not receiving email alerts for battery - Video Doorbell

[bsushanth]

I used to receive email for battery level low for Arlo Essential Doorbell.

But lately the emails have stopped.

How do I get them reinstated. Thank you.

[ShayneS]

The Arlo development team is currently investigating reports of this behavior. We will provide an update as soon as we have more information to share with the community.

[Marioair]

Thanks. What’s the firmware version number? 

[ShayneS]

@Marioair 

1.9.0.0_911

[ShayneS]

This is currently in a slow roll-out phase at about 50%. When it reaches 100% I will let you know. 

Thanks 

[ShayneS]

This should now be resolved with the latest version firmware. Please let me know if you still experience this after your device has been updated.