device still offline even the web status went green

[starmily]

two doorbells are still apearing offline even the web status indicated issue solved and status all green. anything it has to do at site ? tried to reset it and search it back but not successful 😠

it is however the camera is working normal.

#doorbell

[JamesC]

Thanks for the information, the development team is currently investigating these lingering reports.

JamesC

[starmily · Accepted solution]

both two doorbells are back to online now without doing anything on site, and are working good. thanks for anything did. issue solved.