Wired doorbell disconnected

[ande4098]

Hi --

After working perfectly for three-plus months, our Arlo hard-wired video doorbell disconnected, with no LED lights showing. Went through the reset process, same deal -- no LED lights showing. Flipped the circuit breaker for a minute, still the same, no LED lights coming up. It's connected to a 16-volt transformer, so we should be good there. Any suggestions? Thanks!

[jguerdat]

But is the output from the transformer correct? Check with a voltmeter. If that's ok, use the Contact Support link at the bottom here for a hardware problem.