Wired Video Doorbell Model AVD1001

[chitownswede]

We have changed internet providers and cannot engage the video feed on the doorbell. W

[jguerdat]

Details. Is the doorbell offline? What have you tried and what do you see?

[chitownswede · Accepted solution]

We finally are back online. When our previous internet was disconnected for a new service, the doorbell was removed from our app. Following instructions from customer service, they were able to reconnect doorbell at there end and then we followed the instructions to add back on app.