Arlo|Smart Home Security|Wireless HD Security Cameras
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Wired Doorbell records 5 minutes and 4 seconds

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bobhdz
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‎2024-09-16 09:43 AM

Not sure what happened. My doorbell would sense motion and typically would turn off the recording after 30 seconds; I've had this doorbell for maybe two years now.

 

Beginning about 2 weeks ago, it would sense motion and then record for up to 5 minutes and 4 seconds. Sometimes less, especially if I opened my Arlo app, but never more than 5 minutes and 4 seconds.

 

I removed the device, and then re-added the device. This has not solved the problem. Any ideas? Thanks.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-09-19 09:26 AM

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support through the Arlo Mobile App by navigating to Settings/System/Support.

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