Arlo|Smart Home Security|Wireless HD Security Cameras

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OysterCop
Aspirant
Aspirant

Wired doorbell camera worked great for months. Now it keeps sending notifications constantly when nothing is in front of it. I removed it and reinstalled. Same results.

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jguerdat
Guru Guru
Guru

This rather sounds like the sun's angle has changed and its IR is either directly or indirectly being detected as "motion". Try setting a zone that's as small as practical as well as reducing the motion sensitivity in your modes and rules. I happen to use a setting of 45 which works well in my case.

OysterCop
Aspirant
Aspirant

It does it all night long as well as daytime.

jguerdat
Guru Guru
Guru

STart by removing the doorbell from your account and maybe resetting it.

 

https://kb.arlo.com/000062346/How-do-I-reset-my-Arlo-Essential-Video-Doorbell

 

The activity zone and detection settings are still recommended.

OysterCop
Aspirant
Aspirant

I did that twice. I think the camera has gone bad.

jguerdat
Guru Guru
Guru

Use Settings, Support, choose the doorbell and start the process of a possible RMA if still within the warranty period.

Bigbowtrout
Aspirant
Aspirant

I've been having the same issue for the last 2 days. Every few minutes another notification. One more day and I might just rip it off the wall. 

jguerdat
Guru Guru
Guru

The sun's angle changes over time so could be causing IR reflections. Have you done all the suggestions in this thread?

Bigbowtrout
Aspirant
Aspirant

It has been happening all day and all night. I've tried everything mentioned on this forum.  I've settled on turning off notifications from the app. I'll reach out to Arlo once I find some time.

 

Cheers 

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