Arlo|Smart Home Security|Wireless HD Security Cameras

× Arlo DevOps team is investigating an issue where customers are experiencing login issues. We apologize for this inconvenience and are working to resolve this issue.

× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

× Urgent: Activate Two-Step Verification
Arlo requires all users to activate two-step verification to continue to access your recordings, devices, and account.
Please enable this feature now. Learn More.

Arlo Community

Join Now Sign in Help

Reply

When I first installed my doorbell it worked perfect. Then I set an activity zone which also worked. Then I deleted my activity zone but the camera appears to still only be capturing video clips within that zone. Anyone else notice this behavior? If I cut the power to it will that reset it? Will I need to add it back to my system?

1 ACCEPTED SOLUTION

Accepted Solutions

Removing power is a valid troubleshooting step. You won't need to add it back but removing it from your account and adding it back is also a step to try.

View solution in original post

1 REPLY 1

Removing power is a valid troubleshooting step. You won't need to add it back but removing it from your account and adding it back is also a step to try.

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.