Want to connect wired doorbell AVD1001 to traditional chime in new app

[AnthonyMun]

My doorbell stopped ringing my traditional mechanical chime. I removed the doorbell from the app, reset the device and added back to the app connecting to my base station. When testing, the chime rings ok, but with all subsequent ringing, the bell does NOT sound the chime, unless the chime is reset. So using the new app, I removed the traditional chime setting so it now says "Not Connected" thinking I could set it back.  Not an option anywhere. Any advice as to how to connect to traditional mechanical chime with going through the whole remove, reset and add process?  Thanks

[BrookeN · Accepted solution]

You would need to reset it to get it added to the account, here is some further information regarding the traditional chime not sounding:

https://kb.arlo.com/000062327/My-existing-chime-does-not-ring-when-I-press-my-Arlo-Essential-Wired-V...