Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Video doorbell - Night vision from time to time doesn’t work

Reply
Discussion stats
  • 1 Reply
  • 584 Views
  • 0 Likes
  • 2 In Conversation
Jman76
Aspirant
Aspirant

Night vision from time to time doesn’t work. Shows everything in non night vision. I restarted it and it’s fine till the next time? Anyone got thoughts or advice on this matter?

1 REPLY 1
StephenB
Guru Guru
Guru

@Jman76 wrote:
Night vision from time to time doesn’t work. Shows everything in non night vision. I restarted it and it’s fine till the next time? Anyone got thoughts or advice on this matter?

There's a low light threshold (not adjustable) - if you are below that, you'll get nightvision, if you are above it you'll get color. So maybe see if there are more light sources in the color videos you are getting.

 

FWIW, low light color is working quite well for me with my own doorbells.  I wish the threshold was a bit higher on the Pro3, as I will sometimes get very poor color quality, and would prefer nightvision.

 

Discussion stats
  • 1 Reply
  • 585 Views
  • 0 Likes
  • 2 In Conversation