Video doorbell 2nd gen notification and modus

[Ekersela]

Hi,

Installed and configured everything. I noticed that, when the doorbell "sees" an issue, it is immediately recorded in "feed". Buth the notification to my phone comes much later (30 min or so). Doorbell is located 1 m from my router nad has "full stripes" signal level. My phone is connected via 4G+ and has also maximum signal level. This results in a person ringing my bell and I'm notified much later, so no need for a doorbell!

Second question...In the app I can select activate when not at home-switch on at home-stand by. In routines, I enabled recording video and then notify. What is the meaning of these 3 settings?

Third question: every communication I receive from Arlo is marked "no-reply" . For me, this means "leave me alone and see for yourself how you solve it". I know this is quit common these day, but I didn't expect it from a reputable company as Arlo who sells expensive solutions? When I try to ask a question to Arlo directly, my email address and password is not recognized?!

Many thanks for your reply and help

[StephenB]

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@Ekersela wrote:

Third question: every communication I receive from Arlo is marked "no-reply" . For me, this means "leave me alone and see for yourself how you solve it".

 What communications are these?  Are you having an email conversation with support?

"no-reply" just means that you can't reply to that email.