Video Doorbell unable to live view + update firmware

[harbingerofzeke]

My video doorbell is unable to update the firmware and view live view.

Its on AVD1001 camera 1.19.0.0_3_098d492_3567407 and wants to update to AVD1001 camera 1.19.0.0_3_098d492_3567407.

The live view doesn't work.

If i test the video (from the test video on web), it does appear to be connected.

When i click update firmware, nothing happens and eventually returns to request to update firmware.

If you read very closely, it appears to want to update to the same firmware? 

Reading the firmware page, this is indeed the latest firmware.

I used web support last night and got nowhere. i'm going to try asking support again and maybe i'll get lucky and find a solution...

[jguerdat]

Did you reboot the doorbell from the doorbell settings?